Friday, June 6, 2014

Viggled Again: DVR, DTV and the "4 Hour Window"

Viggle is going through some problems right now. I'm blocked by Viggle Support, but that doesn't mean I don't have my ways to share this with the masses :)

DTV

SOME DirecTV customers found their accounts unlinked (missing bonuses for Big Ballet, Gang Related, the DTV movie, and missing out on the 24 Streak). Jamie, a member of Viggle Nation received this email:

Viggle is still investigating the issue. If you've had this happen to you, EMAIL Support@viggle.com and get the points you've missed. You should be able to relink your DirecTV account.

DVR issues

As of Thursday, June 5th, DVR'ed programs were NOT working.

Here is my theory of the infamous "4-hour window." You can still check into shows OUTSIDE your time zone, as long as that show is airing somewhere else in the nation. The "4-hour window" would then be if a show aired at 8ET, the show would also then air at 9ET (central time), 10ET (mountain time) and 11 ET (pacific time). So your window to check-in would be in those hours. 

Network shows (CBS, Fox, NBC, ABC, CW) would then have a short period of time after the first Eastern Time airing to check into. Cable shows on the other hand, are rerun multiple times after the first airing that same night. My advice to maximize points is to check local listings, if a cable show had an airing later (usually 2 hours) you can save those for later. Check into the network shows first and save the cable shows for later. If there is a streak you are worried about, you can do a quick check-in to the program and check in to a network show after. 

Do you have any tips to get Vigglers through this process? Tweet and let me know.





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